cv66at Privacy Policy

cv66at ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. This privacy policy describes how we collect, use, store, and protect the personal information of users ("you" or "user") of our website cv66at.cam.

By registering on our platform or using our services, you agree to the terms of this privacy policy. We treat your privacy with the utmost importance and are always committed to protecting your information. Please read this policy carefully, and if you have any questions, contact our support team.

This privacy policy applies together with cv66at's terms and conditions. In the area of data protection, we follow internationally recognised standards and use SSL encryption technology to keep your information safe.

cv66at collects various types of information, broadly divided into two categories — personally identifiable information and non-identifiable technical information.

2.1 Personally Identifiable Information

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay or bank account details
• Account login details (username and password stored in encrypted form)

2.2 Technical and Behavioural Information

• IP address and device type
• Browser type and version
• Operating system information
• Time of site access and session duration
• Pages visited and links clicked
• Gaming history, bet amounts, and win/loss records
• Deposit and withdrawal transaction history

cv66at collects your information in the following ways:

3.1 Information Provided Directly

When you create an account on our platform, fill in the registration form, log in, make a deposit or withdrawal, or contact the support team, you directly provide information to us.

3.2 Automatically Collected Information

Our servers automatically collect technical information. Information about your browsing behaviour and preferences is collected through cookies, web beacons, and similar technologies.

3.3 Through Payment Processors

When transactions are completed through mobile banking services such as bKash, Nagad, Rocket, and Upay, or via bank transfer, the payment processor provides us with the relevant transaction information.

3.4 Through Identity Verification Services

To ensure safe and responsible gaming and to prevent fraud, we may use third-party identity verification services. Additional information may be collected through this process to confirm your identity.

cv66at uses your information for the following legitimate purposes:

• Account Management: To create and manage your account, verify login, and keep the account secure.
• Service Provision: To operate gaming services, betting, slots, live casino, and other gaming activities.
• Financial Transactions: To process deposits and withdrawals, issue bonuses, and maintain transaction history.
• Identity Verification: To verify your identity in order to prevent fraud and money laundering and to ensure legal compliance.
• Customer Service: To resolve your questions and complaints and to provide 24/7 live chat support.
• Communication: To send important updates, security alerts, promotional offers, and bonus-related information.
• Security: To detect and prevent fraudulent activity and to maintain the security of the platform.
• Responsible Gaming: To monitor your gaming behaviour, ensure responsible gaming, and provide assistance when needed.
• Service Improvement: To analyse user behaviour in order to improve our platform and the quality of our services.
• Legal Obligations: To comply with applicable laws and regulations and to cooperate with legal processes.

cv66at does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:

5.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, fraud prevention, game software supply, and IT infrastructure management. These organisations receive information only to carry out the necessary operations and work under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information in accordance with a court order, government directive, or the requirements of applicable law. In such cases, we will provide only the information legally directed.

5.3 Anti-Money Laundering and Fraud Prevention

If money laundering, terrorist financing, or serious fraudulent activity is suspected, we may provide the relevant information to the appropriate authorities.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify you before such a change takes place.

cv66at uses cookies to improve the functionality of the site and to give you a personalised experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, store security tokens, and remember user preferences.

6.2 Functionality Cookies

These cookies are used to remember your language preferences, gaming settings, and other customisations.

6.3 Analytics Cookies

We use analytics cookies to understand how our site is being used and to improve the quality of our services. Information obtained from these cookies is generally used for statistical purposes.

You can control or reject cookies by changing your browser settings. However, disabling cookies may limit some functionality of the site.

7.1 Retention Period

We retain your personal information only for as long as it is needed to provide services, meet legal obligations, and resolve disputes. Financial transaction records are retained for the legally required period even after an account is closed.

7.2 Security Measures

cv66at has implemented industry-standard technical and organisational measures to protect your information:

• SSL/TLS encryption — all data transmissions are secured
• Passwords are encrypted using strong hashing algorithms
• Two-factor authentication feature
• Regular security audits and vulnerability testing
• Limited and controlled staff access — need-based permissions
• Suspicious activity detection system
• Regular data backups

Even so, no method on the internet is 100% secure. In the event of a security breach, we will notify you within the legally required timeframe.

You have the following rights over your personal information:

8.1 Right to Access Information

You may request a copy of the information we hold about you. We will fulfil this request within a reasonable time.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can contact us to have it corrected.

8.3 Right to Delete Information

In some circumstances you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or ongoing disputes.

8.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances.

8.5 Right to Data Portability

You may request your personal information in a structured, commonly usable format.

8.6 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or communications, you may request to stop them at any time. However, transaction-related and security notifications cannot be stopped.

To exercise these rights, email [email protected] or contact us via live chat.

The cv66at platform may include games from various third-party game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These providers operate under their own privacy policies.

For payments, mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as banking institutions, apply their own privacy policies. When you access these payment gateways, the rules of that platform apply.

cv66at is not responsible for the policies of these third parties. We advise you to read the privacy policies of these services separately.

cv66at strictly does not provide services to persons under the age of 21. Our platform is for adults aged 21 and over only.

An age verification process takes place at registration, and through identity verification we make every effort to ensure that no minor can use our services. If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.

We are committed to taking all necessary steps to protect minors from gaming. We urge parents and guardians to monitor their children's internet use.

cv66at reserves the right to change or update this privacy policy from time to time. Changes may occur in the following cases:

• When new services or features are launched
• When legal or regulatory changes occur
• When our methods of collecting or using information change
• When security or technical improvements are needed

For important changes, we will send a notice to your registered email address or display a notification on the site. Continuing to use the platform after changes have been made will be considered as your agreement to the new policy. Therefore, it is recommended that you review this page regularly.